DocExtract

DocExtract Support Center

Get the help you need with our comprehensive support resources and expert assistance

Quick Start Guide

Get up and running with DocExtract in minutes with our step-by-step tutorial.

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API Documentation

Comprehensive API reference with examples and implementation guides.

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Video Tutorials

Learn through our collection of detailed video tutorials and walkthroughs.

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Help Articles

Everything you need to know about DocExtract

Getting Started

Learn how to set up your account and begin using DocExtract for document processing.

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Managing Your Profile

Update your personal information, preferences, and account settings easily.

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Integration Guide

Step-by-step instructions to integrate DocExtract with your existing systems.

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Frequently Asked Questions

Find quick answers to common questions

What document formats does DocExtract support?

DocExtract supports a wide range of formats including PDF, JPEG, PNG, TIFF, and scanned images. Our advanced OCR technology handles both image-based and text-based documents with high accuracy.

Can I upgrade my plan later?

Yes, you can upgrade or downgrade your plan at any time from your account dashboard. Changes take effect immediately, and billing is prorated accordingly.

Can DocExtract extract tables and line items from invoices?

Absolutely! DocExtract specializes in detecting and extracting structured data including tables, line items, quantities, prices, and totals from invoices and financial documents.

Is DocExtract capable of processing handwritten documents?

Yes, we use advanced handwriting recognition models to process handwritten documents. Accuracy depends on the clarity and legibility of the handwriting.

Does DocExtract integrate with ERP systems?

Yes, DocExtract integrates seamlessly with major ERP systems including Oracle, SAP, Microsoft Dynamics, and others through secure REST APIs and webhooks.

How does DocExtract handle data security?

Security is our top priority. We encrypt all data at rest and in transit, implement role-based access controls (RBAC), maintain comprehensive activity logs, and are working towards SOC 2 Type II compliance.

Can I use DocExtract for bulk document processing?

Yes, DocExtract is designed for high-volume processing. You can upload and process thousands of documents simultaneously with our batch processing capabilities.

What types of documents can DocExtract parse?

DocExtract can parse various document types including invoices, purchase orders, receipts, contracts, forms, financial statements, medical records, and many more business documents.

Get in Touch

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Prefer email? Reach out to us directly:

info@docextract.ai